We are stoked to officially be open!
Our mountains will look slightly different but our passion for winter is just as strong as ever and we’re doing everything we can to make sure it’s an epic season.
Below gives you a bit more detail about what our mountain looks like while we are at alert level 1.
We are going cashless
This year we won't be accepting any cash in our F&B outlets or in guest services to purchase products.
Please ensure you have a debit or credit card, or you have loaded money on to your MyPass card prior to arriving on mountain.
Health, safety & skiing at Level 1
The health and safety of all our customers and staff is our top priority.
In level 1 we have a few golden rules for our staff and customers to follow:
- We will be displaying the Covid-19 QR codes so you can check-in on the government app on our mountains
- We'll be increasing cleaning especially in high-traffic areas and surfaces
- We'll be reminding customers of hygiene practices through educational signage
- Please don't come to our mountain if you are feeling unwell
- Please be patient and give each other space on the mountain
- We have the ability to contact trace through Mypass cards
We will continue to follow the government and Ministry of Health’s guidelines this winter. You can find out more here – www.covid19.govt.nz
Our scheduled opening dates
Coronet Peak Opens Friday 26 June
Open 7 days a week
First Tracks from 8-9am daily from 6 July - 13 September
Night Ski on Wednesday & Friday nights from 1 July - 28 August
Scheduled Closing Date is Sunday 27 September
The Remarkables Opens Saturday 4 July
Open daily during July school holidays, 4 - 19 July
Then open Saturday & Sunday, with potential for extra days to be added during the season
- Open daily for the October school holidays
New Sugar Bowl Chairlift on track for late July opening
Scheduled Closing Date is Sunday 11 October
Mt Hutt Opens Friday 12 June
- Open 7x days a week
Weekend First Tracks from 8-9am starting 4 July
Scheduled Closing Date is Sunday 11 October
Our hours of operation
We will be open daily from 9am – 4pm, subject to weather conditions.
We’re excited to be able to have First Tracks running daily from 8-9am and two Night Skis each week on Wednesday and Friday nights from 1 July to 28 August.
What we’re planning to open
We are currently planning to have about 1/4 of our normal visitors to our mountains this year so we’ve had to slim down our operations a little. As the season progresses, we will be flexible to scale up our offering if we need to.
Moving to level 1 here's what we are planning. As always these are snow and weather permitting:
Lifts: All of our lifts will be running during the school holidays and then every weekend. Monday - Friday we won't be running Rocky Gully T-Bar.
Ski racing may take place on a race arena on Shirtfront this year.
Food and beverage: Our café in the main base building will be open for hot and cold beverages, and food. Our food offering is a little simpler this year. We will only accept cashless payments.
Heidi's Hut will be open daily during the school holidays then on weekends.
Lessons: We will be offering group and private lessons this year, while practicing safe distancing. Please book in advance, reservations are required in 2020 for all lessons. Book online on any of our websites, or by emailing email@example.com, or call us on 0800 697 547
Kea club will still be running morning and afternoon sessions, but without lunch.
Skiwiland will be open to ages 2 - 5 at Coronet Peak with limited capacity. Advanced bookings are required.
Rentals/tuning workshop: We will have equipment rentals and clothing available.
This year we are offering a season long equipment rental – you can hire gear with us and it’s yours for the entire season, leave it on mountain and pick it up next time you’re up.
We’ll also have a ski/board tech on hand for when your gear needs tuning.
Transport: Our buses will be running from the Snow Centre in downtown Queenstown, and we will have our car park shuttles operating on the mountain.
I want to buy a pass.
This season we are encouraging customers to purchase their daily lift passes and lesson products online and we are offering 10% off these products online during the season. If you need assistance purchasing online send us an email or call 0800 697 547 and we’ll be able to help.
Your 2020 day lift pass gives you access to ski and ride Queenstown's two ski areas - Coronet Peak or The Remarkables.
This year, if you want to take a day out from skiing you can exchange a day lift pass for credit towards an off-mountain activity, dining out or retail therapy in and around Queenstown during the ski season. We call it the Superpass!
To redeem your Superpass, present your mypass card (you’ll need this to access the lifts on the mountain and can collect it from our Snow Centre on Shotover St or from Guest Services on the mountain) at any eligible Queenstown business and your credit will automatically be deducted from the total amount to pay. See a list of participating businesses here.
You can still purchase season passes which are now at our in-season rate.
If you are purchasing a 3 Peak Season Pass we encourage you to take up the Pass Protection product which provides greater personal coverage during season.
Do you have any jobs available?
We are going to be opening our mountains with a smaller team and at this stage we don’t have any openings.
As the season progresses, we may take on more staff. We encourage you to keep an eye on our employment page for updates.
What if I can’t come to your mountains this year?
If you can’t travel to New Zealand during the 2020 season due to the Covid-19 pandemic or travel restrictions, we will roll your product over to be valid for the 2021 season.
If you purchased Pass Protection and can't travel to New Zealand because of Covid-19, we can process refund requests.
If you are purchasing a 3 Peak Season Pass we encourage you to take up the Pass Protection product as it provides greater personal coverage during season.
If you have any further questions, please email our guest services team to discuss.
How does your reduced operations effect season passes?
If our reduced operations impact your decision to ski with us this season we can roll your season pass over to winter 2021. Then if you do decide to ski with us this season, you have the option to purchase day passes.